1. Introduction
At Electric Jamez ("we", "our", "us"), we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard the personal information of our clients and visitors to our website.
2. Information We Collect
We may collect and process the following data about you:
- Contact Information: Name, email address, phone number, and physical address provided during quote requests or bookings.
- Technical Data: Your IP address, browser type, and operating system when you visit our website.
- Communications: A record of any correspondence we have with you via email, phone, or our contact form.
3. How We Use Your Information
We use your data for the following purposes:
- To provide electrical quotes and perform services.
- To issue safety certificates (EICR) and other regulatory documentation.
- To comply with our legal and insurance obligations.
- To maintain our service records and improve our customer support.
4. Data Storage and Security
We take information security seriously. All personal data is stored securely. We use industry-standard encryption and security protocols to prevent unauthorized access or disclosure of your information.
5. Disclosure of Your Information
We do not sell or rent your personal data to third parties. We may disclose your information only to comply with legal requirements, such as reporting to NAPIT or other regulatory bodies for certification purposes.
6. Your Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights:
- The right to access the personal data we hold about you.
- The right to request that we correct any inaccuracies.
- The right to request erasure of your data (where applicable).
- The right to object to or restrict processing.
7. Contact Us
If you have any questions about this Privacy Policy or our treatment of your personal data, please contact us at info@electricjamez.co.uk.